Privacy Policy
Property Pros Construction Inc. (“Property Pros,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://prosremodel.com (the “Website”), contact us, or sign up to receive text messages from us.
1. Information We Collect
We may collect the following information:
- Information you provide: Your name, email address, phone number, property address, project details, and any other information you submit through our contact forms, by phone, or by email.
- SMS consent information: Your mobile phone number, the date and time you gave consent, and the way you opted in to receive text messages.
- Automatically collected information: Your IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and analytics tools such as Google Analytics and Google Tag Manager.
2. How We Use Your Information
- To respond to inquiries and provide estimates
- To schedule consultations, appointments, and site visits
- To communicate with you about your project, including by phone, email, and text message (where you have consented)
- To send marketing communications, only where you have opted in
- To improve our Website, services, and customer experience
- To comply with legal obligations
3. Cookies and Analytics
Our Website uses cookies and similar technologies to understand how visitors use the site. You can disable cookies in your browser settings, but some parts of the Website may not function properly as a result. Google Analytics data is handled in accordance with Google’s Privacy Policy.
4. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as website hosting, CRM, communication, and analytics providers. These providers may use your information only to perform services on our behalf. We may also disclose information when required by law or to protect our rights.
5. SMS / Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted.
You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (510) 938-3222. See our Terms & Conditions for full SMS program details.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, or as required by law.
8. Your California Privacy Rights
If you are a California resident, you may request access to, correction of, or deletion of the personal information we hold about you, subject to legal exceptions. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the details below. We will not discriminate against you for exercising your privacy rights.
9. Children’s Privacy
Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Third-Party Links
Our Website may link to third-party sites such as Houzz, Yelp, Facebook, and Instagram. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact Us
Property Pros Construction Inc.
4061 E. Castro Valley Blvd. #454, Castro Valley, CA 94552
Phone: (510) 938-3222
Email: mike@prosremodel.com
Website: https://prosremodel.com